YOU’RE INVITED
The World BPO/ITO Forum is an exclusive invitation-only event for C-level executives and decision-makers of U.S. enterprise companies who are currently using
– or are interested in evaluating – global sourcing opportunities and cloud services.
2016 SPONSORS
 
Health, Sensors, Wearables and the Internet of Things
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Presented by:
Stuart Crawford
VP Algorithms, JAWBONE
More info
 
 
 
 
Conference Agenda 2012  
 
 
08:00 AM - 09:00 AM
REGISTRATION & BREAKFAST BUFFET
 
09:00 AM - 09:25 AM
OPENING REMARKS
Babu Lal Jain
Co-Founder, World BPO/ITO Forum, Inc. Chairman, WICS
Kartik Kilachand
Co-Founder, World BPO/ITO Forum
WELCOME ADDRESS
Presented by Jim Noble
Chairman, World BPO/ITO Forum
 
09:25 AM - 10:15 AM
OPENING KEYNOTE
Global Sourcing Strategies for Sustainable Competitive Advantage — 2012 and Beyond
Surya Kant
President, North America,
UK and Europe Tata Consultancy Services
Globalization & Leadership Track
 
Sourcing Strategies & Best Practices Track
10:15 AM - 11:25 AM
The Consumerization of IT:
A Revolution that Will Cause the Transformation of Software Delivery
Moderator:
Emmet B. Keeffe III
iRise
Mission Possible:
From Concept to Code in 30 Minutes
Mission Possible Team:
Elias Bozeman
iRise
Jose Coronado
ADP
Josh Wexler
iRise
 
Harnessing the Power of Globalization:
The Present and Next Generation

of Outsourcing Destinations
Moderator:
P.K. Agarwal
TiE
Panelists:
Marcin Nowak
Capgemini Polska (Katowice)
Marcin Przyłębski
City of Poznan
Philip Taylor
University of Strathclyde Business School
(Scottish Development International)
Bobby Varanasi
Outsourcing Malaysia
11:25 AM - 12:15 PM
The Economic and Social
Impact of Global Sourcing:
Getting the Complete Picture
Moderator:
Zia Khan
Rockefeller Foundation
Panelists:
Jeremy Hockenstein
Digital Divide Data
Leila Janah
Samasource
Pumela Salela
formerly World Bank
John Horton
oDesk
 
How Cloud will Drive the Need
for a Resilient Sourcing Strategy
Moderator:
David Tapper
IDC
Panelists:
Bill Mitchell
Deutsche Bank
Raj Patil
aSpark Inc.
Len Peters
Yale University
12:15 PM - 12:45 PM
BREAK - VISIT SPONSOR SHOWCASE & COUNTRY PAVILION
 
12:45 PM - 01:45 PM
LUNCH KEYNOTE
The Changing Boundaries of IT
Scott Hopkins
General Manager, Strategic Outsourcing, Global Technology Services, IBM
 
01:45 PM - 02:15 PM
DESSERT - VISIT SPONSOR SHOWCASE & COUNTRY PAVILION
 
Globalization & Leadership Track
 
Sourcing Strategies & Best Practices Track
02:15 PM - 03:05 PM
Multi-Vendor Approach to Global Sourcing: How to Balance Risks and Returns by True Relationship Management
Moderator:
Beppe Urso
Leo Burnett Worldwide
Panelists:
Suzanne Aquino
UBS AG
R. Lee Coulter
Ascension Health
Georges Diserens
Philip Morris International
Ashu Tandon
Infosys BPO
 
Will NearShore be the New OffShore?: Managing a Multi-Location Portfolio
Moderator:
Julia Santos
Johnson & Johnson
Panelists:
Andrew Wasser
Carnegie Mellon University
Robert Janssen
Outsource Brazil
Globalization & Leadership Track
 
Sourcing Strategies & Best Practices Track
03:15 PM - 04:05 PM
The Evolving Role of the CIO:
From IT Cost Center Manager to
Business Savvy C Suite Executive
Moderator:
Harvey Koeppel
Center for CIO Leadership
Panelists:
Joe Held
Reader's Digest Association, Inc.
Atefeh Riazi
New York City Housing Authority
Ed Toben
formerly Colgate-Palmolive Company
 
Beyond Traditional Performance
Engagement Tools:
Metrics & Measurement in Offshoring
Moderator:
R. Lee Coulter
Ascension Health
Panelists:
Danielle Fox de Aguilar
Microsoft
Muthusamy Gurusamy
Hachette Book Group
Lisa Wright
Prudential
Sandip Sen
Aegis Communications Group
04:15 PM - 05:05 PM
KEYNOTE
Winning at The Shift Point:
New Process and Technology Architectures will Unlock New Business Value
Ben Pring
AVP, Center for the Future of Work, Cognizant Technology Solutions
Paul Roehrig, PhD.
AVP, Corporate Strategy, Cognizant Technology Solutions
05:15 PM - 06:15 PM
CLOSING KEYNOTE
The Global Economy and the Future of Everything
Robert Reich
Professor of Public Policy, University of California at Berkeley;
former Secretary of Labor under President William J. Clinton
06:15 PM - 06:30 PM
CLOSING REMARKS
Jim Noble
Chairman, World BPO/ITO Forum
 
06:30 PM - 08:30 PM
EXECUTIVE RECEPTION
Admittance by Conference Badge
 
 
 
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The Global Sourcing and Cloud Summit Presented by The World BPO/ITO Forum