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The World BPO/ITO Forum is an exclusive invitation-only event for C-level executives and decision-makers of U.S. enterprise companies who are currently using
– or are interested in evaluating – global sourcing opportunities and cloud services.
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Health, Sensors, Wearables and the Internet of Things
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Presented by:
Stuart Crawford
VP Algorithms, JAWBONE
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Conference Agenda 2013
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08:00 AM - 08:45 AM
REGISTRATION & NETWORKING BREAKFAST BUFFET
 
08:45 AM - 08:50 AM
OPENING REMARKS
Kartik Kilachand
Co-Founder, World BPO/ITO Forum, Inc.
Babu Lal Jain
Co-Founder, World BPO/ITO Forum, Inc; Chairman, WICS
 
08:50 AM - 09:20 AM
WELCOME ADDRESS
Jim Noble
World BPO/ITO Forum Chairman; Author; Former CIO of Talisman Energy, GM, AOL, GE, BP, & Altria;
Principal, The Advisory Council
 
09:20 AM - 10:20 AM
  OPENING KEYNOTE: A Smartsourcing Roadmap: Challenges and Strategies
Hasan Dewan
Head of Global Technology & Operations
Russell Investments
 
10:30 AM - 11:30 AM
  Strategy/Leadership
 
  Emerging Destination & Trends
Track Chair: Scot Petersen
Editorial Director, SearchCIO.com
Panel:
Integrating Strategic BPO, ITO, KPO …and XXO: Unlocking Opportunities for the Creation of Sustainable Business Value and Growth
Moderator:
Harvey Koeppel
President, Pictographics Inc.
Panelists:
Angelo Incorvaia
CIO, Bank Leumi
Thomas Young
Partner & Managing Director,
ISG
 
Country Panel:
The Rapidly Changing Landscape of
Global Sourcing – Again!
Moderator:
P.K. Agarwal
CEO, TiE Global
Panelists:
Stefan Bumov
Chairman, Bulgarian Outsourcing Association
Roberto Bennett
Head of Investment Promotion, Uruguay XXI
Katie Gove
Managing Director, Trellis
Luz Monica Perez Ayala
Foreign Investment
Director - USA
Pro Export Colombia
11:40 AM - 12:30 PM
RoundTable:
High Impact Sourcing: Creating Sustainable,
Scalable & Innovative Social Enterprise Models
Facilitator:
Eme Essien
Acting Director, Rockefeller Foundation, Nairobi
Speakers:
Nish Acharya
Former Director of Innovation & Entrepreneurship, Obama Administration
Sarajit Jha
COO, Tata Business Support Services
Madan Padaki
CoFounder & Chairman, Head Held High
Pumela Salela
Board Member, Global Sourcing Council African Ambassador - Sustainable & Socially Responsible Sourcing
 
Fireside Chat:
Enabling Lean and Agile Sourcing through Highly Collaborative Models and Multi-Location Portfolios
Facilitator:
Andy Wasser
Assoc. Dean, School of Information Systems and Management, Carnegie Mellon University
Speakers:
Robert Janssen
Managing Director,
Outsource Brazil
Juan Navarro
Board of Directors,
CESSI Argentina
Juan Camilo Suarez
SVP, Intergrupo
12:30 PM - 01:00 PM
BREAK - NETWORKING IN THE SPONSOR SHOWCASE & COUNTRY PAVILION
 
01:00 PM - 01:50 PM
NETWORKING LUNCHEON
 
01:50 PM - 02:20 PM
DESSERT - NETWORKING IN THE SPONSOR SHOWCASE & COUNTRY PAVILION
 
02:20 PM - 03:20 PM
  Business & Operational Innovation in the Multi-Vendor Ecosystem
 
  How the Technology Landscape is Changing Outsourcing
Track Chair: Scot Petersen Editorial Director, SearchCIO.com
Panel:
Buyers vs. Providers - Relationship Management through the Sourcing Lifecycle
Moderator:
Beppe Urso
Executive Vice President, Strategic Sourcing, Leo Burnett Worldwide
Panelists:
Tanvir Ali Khan
Vice President & Global Head,
Dell BPO
Aldo Uva
President,
Firmenich Flavors
Dr.Marcell Vollmer
CPO, SAP
 
Session:
The Impact of Cloud on BPO: Reality or Hype?
Speaker:
Michael Thompson
Managing Consultant, Alsbridge
 
03:30 PM - 04:20 PM
  Strategy/Leadership
Fireside Chat:
The Evolving Role of the Successful CIO –
May the Force(s) be with You!
Speakers:
Steve Sheinheit
former CIO, JPMorgan Chase, MetLife, QBENA
Jerry Luftman
Professor & Managing Director, Global Institute for
IT Management
 
RoundTable:
Crowdsourcing: Leverage the Power of the
Collective without Getting Lost in the Crowd
Facilitator:
Leila Janah
Founder, Samasource
Speakers:
Carl Esposti
Publisher, Crowdsourcing.org
Ram Rampalli
Director, @Walmart Labs
Matt Swanson
Chief Architect, Enablevue, LLC
Dhiraj Dolwani
CEO, B2R Technologies
04:30 PM - 05:20 PM
  KEYNOTE: MANAGING AT THE CROSSROAD:
SPARKS, HALOS AND THE NEW BUSINESS OF MEANING
Ben Pring
Center for the Future of Work, Cognizant Technology Solutions
Paul Roehrig
PhD, Center for the Future of Work, Cognizant Technology Solutions
05:20 PM - 06:20 PM
  CLOSING KEYNOTE: LEADING CHANGE AND THE CHALLENGES
OF TRANSFORMATION
Vivek Kundra
Executive Vice President of Emerging Markets, Salesforce.com;
and Chief Information Officer of the United States (2009-2011)
06:20 PM - 06:30 PM
CLOSING REMARKS
Presented by Jim Noble
World BPO/ITO Forum Chairman; Author; Former CIO of Talisman Energy, GM, AOL, GE, BP, & Altria;
Principal, The Advisory Council
 
06:30 PM - 08:30 PM
EXECUTIVE NETWORKING RECEPTION
Admittance by Conference Badge
 
 
 
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