YOU’RE INVITED
The World BPO/ITO Forum is an exclusive invitation-only event for C-level executives and decision-makers of U.S. enterprise companies who are currently using
– or are interested in evaluating – global sourcing opportunities and cloud services.
2016 SPONSORS
 
Health, Sensors, Wearables and the Internet of Things
Click to watch video
 
Presented by:
Stuart Crawford
VP Algorithms, JAWBONE
More info
 
 
 
 
 
Conference Agenda 2016
Day One - Monday, June 13   Day Two - Tuesday, June 14
08:30 AM - 08:40 AM
OPENING REMARKS
Lee Coulter
Vice Chair
 
08:40 AM - 09:05 AM
OPENING KEYNOTE: WHEN YOU COME TO A FORK IN THE ROAD, TAKE IT!
Jim Noble
Author; Former CIO of GM, AOL Time Warner, Merrill Lynch, BP & Philip Morris; Principal, The Advisory Council
 
09:05 AM - 09:30 AM
KEYNOTE: DIGITAL LABOR: ENABLING THE NEXT BUSINESS REVOLUTION?
Cliff Justice
Partner, Innovation and Enterprise Solutions, KPMG
 
09:40 AM - 10:30 AM
BREAKOUT SESSIONS
State-of-the-Art in IaaS / PaaS
 
State-of-the-Art in SaaS
Moderator:
Lee Coulter
CEO, Shared Service Organisation, Ascension Health
CJ Shah
Sales Leader, Capgemini Business Service Unit
David Frankauski
VP of Infrastructure, Clarient Global VP
of Infrastructure, Clarient Global
 
Moderator:
Ed Amoroso
Chief Executive Officer, TAG Cyber
PK Agarwal
CEO and Regional Dean, Northeastern University - Silicon Valley
Srinivas Koppolu
Managing Director & Chief Executive Officer, Tata Business Support Services
 
10:40 AM - 11:30 AM
BREAKOUT SESSIONS
How the Cloud Is Driving Business Transformation
 
Data Driven Company: From Data to Insight and from Transaction to Interaction
Moderator:
Shamim Mohammed
Senior Vice President & CIO, CarMax
Paul Risk
Chief of Global Applications and Architecture, The Warranty Group
Raja Renganathan
Vice president, .neXgen - Infrastructure Services, Cognizant
Steve Allocco
VP of Applications & Delivery, CarMax
Radha Basu
CEO, iMerit Technology
 
Moderator:
Beppe Urso
former Director Procurement, Philip Morris International
Joe Wroblewski
Workforce Management - Third Party Governance
Shaun Connolly
Senior Partner, Appentive
Patrick Venetucci
former President of Global Operations, Leo Burnett Worldwide
 
11:30 AM - 11:55 AM
KEYNOTE: FUEL DISRUPTION WITH DEXTERITY
Kim Smith
Chief Digital Officer, Capgemini
 
11:55 AM - 12:15 PM
BREAK
 
12:15 PM - 01:15 PM
KEYNOTE LUNCHEON
Fireside Chat with Gary Reiner
Operating Partner, General Atlantic; fromer CIO, General Electric
 
01:15 PM - 02:05 PM
KEYNOTE: CHANNELING THE POWER OF CLOUD TO MOVE TO AS-A-SERVICE
Michele Martin
Managing Director, Accenture Operations, Products North America BPO Lead
 
02:15 PM - 03:05 PM
BREAKOUT SESSIONS
Fireside Chat: State-of-the-Art in Data Sovereignty
 
Cloud-Enabling Your Applications - Finding the Balance between Private, Public & Hybrid Cloud
Moderator:
Jim Noble
Conference Chairman
Lisa J. Sotto
Partner, Hunton & Williams
 
Moderator:
Natalia Kory
CTO, Clarient Global
Cliff Moyce
Global Head, Financial Service Practice, London, DataArt
Rob Palatnick
Managing Director/Chief Technology Architect, Depository Trust & Cleaning Corporation (DTCC)
Meenagi Venkat
VP Cloud Services, IBM
 
03:15 PM - 03:40 PM
KEYNOTE - HOW RPA CAN SHORTEN THE LONG WAY TO CLOUD COMPUTING
Moderator:
Zoran Jovanovich
CEO, VCA
 
03:40 PM - 03:50 PM
BREAK - COFFEE
 
03:50 PM - 04:40 PM
BREAKOUT SESSIONS
State-of-the-Art in Security
 
RPA Revolution: Laying the Groundwork in Your Business
Moderator:
Mark Weatherford
former First Deputy Secretary, Cyber Security, US Department of Homeland Security; SVP & Chief CyberSecurity Strategies, vArmour
Marc Woolward
former Fellow and CTO at Goldman Sachs and current CTO at vArmour
Guy Filippelli
CEO, Red Owl Analytics
 
Moderator:
Cliff Justice
Partner, Innovation and Enterprise Solutions, KPMG
Francine Haliva
Head of Marketing and Business Development, Kryon Systems
Rajesh Agarwal
Vice President, Datamatics Global Services
Wendy Gonzalez
Managing Director, Samasource
Kal Rabb
VP of Innovation, Xerox
 
04:50 PM - 05:40 PM
PLENARY SESSION
Outsourcing "Shark Tank"
Moderator:
PK Agarwal
CEO and Regional Dean, Northeastern University - Silicon Valley
Ernesto Galindez
CEO, TGV Solutions
Guillermo Gonzalez King
Director, MexicoIT
Peter Melhado
President & CEO, ICD Group Ltd and Director at Advantage Communications (Jamaica)
 
 
05:40 PM - 06:30 PM
CLOSING KEYNOTE - THE ART-OF-THE-POSSIBLE - WHAT THE FUTURE HOLDS AND WHY YOU SHOULD CARE
Moderator:
Jim Noble
Conference Chairman
Mark Ozer
Partner Architect, Microsoft Cloud + Enterprise Division
John DeSilvio
Global Data Operations Manager, Bloomberg LP
Representative, Hewlett Packard Enterprise
 
06:30 PM - 06:40PM
CLOSING REMARKS
Lee Coulter
Vice Chair
 
06:40 PM - 08:30PM
CLOSING RECEPTION
Hosted by Sponsors
 
 
 
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